Refund policy

At ukfootballshop.com, we are committed to ensuring your complete satisfaction with every purchase. If you are not entirely happy with your order, you may return it within 30 days of the delivery date, provided the following conditions are met:

• The item must be in its original condition, unworn, unwashed, and with all tags and labels attached.

• The item must be returned in its original packaging.

• A proof of purchase (order number or invoice) must be included.

If the return meets the above conditions, we will offer you a full refund to the original payment method or an exchange for another item of your choice.

Please note:

• Customised or personalised jerseys (including printed names, numbers, or patches) are non-refundable and non-exchangeable, unless faulty.

• Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a faulty product.

• Refunds will be processed within 7–10 business days after we receive the returned item.

To initiate a return, please contact our customer service team at [email protected].